Support

Questions, problems or ideas about Blocktide? Write to support@blocktide.app. It helps to say which phone you use and what you were doing when something went wrong.

Moving to a new phone

On the old phone, pause the game, tap New phone and then Show code. On the new phone, open the same screen, type the code and tap Restore. The code works once, and the old phone stops being you. Keep the code private.

Purchases

Remove ads is a one-time purchase tied to your Google account: on a new phone, pause the game and tap Restore purchases. Power-up packs are used up as you play; the ones you still hold travel with your progress. Refunds are handled by Google Play.

Duels and friends

Tap the trophy and choose Duels. Enter a six-character duel code to play a friend's board, or an eight-character friend code to add them as a rival. Your own friend code is at the bottom of that screen.

Deleting your data

Blocktide has no sign-in. Your name, scores and saved progress are stored under an anonymous id. To have them deleted, email support@blocktide.app from the game's New phone screen with your recovery code, or simply your player name and a recent score so we can find you. We delete within 30 days.